The Agilebase Concierge Service
At Agilebase, we want your team to feel confident, supported, and ready to get the most out of your system from day one.
FREE Startup SUPPORT
Your smoothest path to a successful rollout
To help you hit the ground running, we offer our Concierge Service free for the first three months after your project goes live.
What is the Concierge Service?
Our concierge Service gives your team hands-on, personalised support during the crucial early stages of adoption. It has two key parts:
1. Data Processing Support (DPS)
Your team gets one-to-one help with real tasks inside the system. Whether it’s preparing data, navigating key features, or understanding how your setup works, we’re right there with you – removing roadblocks and building confidence quickly.
2. Prioritised Development
As your team starts using Agilebase, they may spot small tweaks that would make their workflows even smoother. We fast-track feasible improvement requests during your first months, helping tailor the system so it fits your operations as seamlessly as possible.
Why we offer it
A smoother transition for your staff
Introducing new software can feel daunting, especially for busy teams. DPS gives your people easy, on-demand support so they feel guided—not overwhelmed.
A system shaped around your needs
No system fits perfectly from day one. Prioritised Development allows us to quickly refine your setup based on real-world use, ensuring you get a solution that works exactly the way you need it to.
What happens after the first 3 months?
Following the first 3 months, you will have a system up and running and a team confidently using it. However, we understand business needs may change and you may want some support to adapt your system. By this point, you will have built up a relationship with one of our trusted partners, who will have been by your side during the implementation process.
Should you want any further support following the 3 months, simply get in touch with your Agilebase partner who can guide you through any support requests. But remember – we are also just a few clicks away and more than happy to help keep your team on the path to success.